Frequently Asked Questions

Everyone is different and depending on your caffeine tolerance, you may drink it 1 to 3 times per day.

It’s not recommended, as the coffee already has MCT oil and the other creamer ingredients in it.

Since you may be particular with your coffee brand, you can replace your creamer with a Rapid Fire Creamer or add Rapid Fire MCT Oil for added benefits.

No, that’s one of the many benefits of Rapid Fire!  You can store your coffee or creamer in a cool, dry place such as a pantry.

MCT oil, coconut oil, grass-fed butter, and Himalayan pink salt.

Rapid Fire Keto Coffee has 150 mg of naturally occurring caffeine.

There is no added sugar, only naturally occurring sugar from the milk source.

We suggest adding your coffee or creamer into a cup before pouring your hot water or coffee; then mix well.

Yes, the coffees, creamers and MCT oil are gluten free and soy free.

No, Rapid Fire does not include any artificial colors or flavors.

There’s no high fructose corn syrup solids or hydrogenated soybean oils.

No, it’s colorless and unflavored; which makes it perfect to blend with many beverage options.

Everyone is different; however, we suggest taking it 1 to 3 times per day.

Yes, taking Slim Tea on a regular basis alongside a healthy diet and exercise program may help you lose weight.

We suggest 1 to 2 times per day.

Yes, hot or iced, you should expect the same effects.

For inquiries, please email our Customer Service Department at: info@getrapidfire.com or call: 1-800-822-4320 Monday – Friday 9:00 am – 5:00 pm, EST.

Yes, you will receive a confirmation number via email after you place your order.

Orders are processed Monday – Friday, during business hours 9 am – 5 pm EST (closed on weekends and holidays). Therefore, if we receive an order after business hours or on a holiday, it will be processed on the next business day.

We stand by our products 100%. If you’re not satisfied with your purchase, please contact our customer care team at info@getrapidfire.com or 1-800-822-4320 M-F 9:00am - 5:00pm EST. We offer a 30-day money back guarantee, and we are happy to issue a refund or exchange if you are not satisfied with your purchase. In case of a refund, the cost of the return shipping cost will not be repaid.  

*We reserve the right to change or amend this policy.

After you click on “Log In”, then choose “Forgot Password”. You will receive an email that will prompt you to reset your password.

If we have any online coupons, they will only be accepted at www.GetRapidFire.com. The coupons are limited to one offer per person and for a one-time use. They are not valid with any additional promotions, discounts, or coupon codes. The coupons are not applicable to bundled product specials.

Once your order is processed, it will take 5 to 7 business days or sooner (depending on shipment location).

All orders are shipped via USPS Ground.

No, all orders are shipped via USPS Ground.

We do not ship to P.O. Boxes, please provide an actual street address.

You will receive a confirmation email once your order is shipped with a tracking number.

You will receive a confirmation email once your order is shipped with a tracking number. You can track your order using that link. Occasionally, due to inclement weather or situations out of our control, the transit may be delayed. Please contact our Customer Service Department at 1-800-822-4320 for further questions.

Total orders of $50.00 or more qualify for free shipping. All orders $49.99 and under are charged $6.95 for shipping and handling.

No, we only ship within the 48 Contiguous U.S. (excluding Hawaii, Alaska or Puerto Rico). However, our products are available at major retailers nationwide.

The personal information you provide will be used to ensure deliveries to you, the credit assessment and to provide offers and information on our catalog to you. The information you deliver is only available to Keto Science and will not be shared with other third parties.